To the surprise of few, the Mexican government has now made things just a wee bit more difficult when it comes to visa renewal.  Apparently, the convenience of calling and scheduling your appointment for visa renewal was a bit too client-centered for their taste.  Share with us your own stories of less-than-exceptional service with bureaucracy.  By the way, if you want to really experience what exceptional customer service really means, contact Azimuth or one of our professional independent agents.